HELP PAGE MEDIA CONTROL

Want to learn more about our Media Control multimedia system? Bluetooth®, vehicle maintenance, updates, etc. Check out our answers to your frequently asked questions. 

HELP WITH FEATURES

HOW DO I SELECT MY NAVIGATION APPLICATION?
  • On the home page, tap on the "Navigation" icon.
  • Tap the "Settings" button.
  • Select the application that you would like to use by default.
HOW DO I CONNECT MY IPHONE TO THE ON-BOARD RADIO?
  • Enable Bluetooth® on your iPhone.
  • On the on-board radio, press "Phone", then select "Pair a phone". It will begin counting down, giving you approximately 1 minute to pair your iPhone with the on-board radio.
  • On your iPhone, go to "Settings", then go to "Bluetooth®" and run a device search. 
  • The radio should appear in the list of devices under the name "MY CAR". Select the radio to pair it with your phone.
  • Wait until your radio and iPhone ask you to confirm the pairing. To confirm, press "OK" on the radio then "Pair" on your iPhone.
  • In the Dacia Media Control application options, click on "Connect with my vehicle".
  • On the Dacia Media Control home page, click "Settings" then "Connection settings".
  • Press "Connect the Dacia Media Control radio". Check that an icon is displayed on the "MY CAR" line to ensure that your iPhone is connected to the radio.
HOW DO I CONNECT MY ANDROID SMARTPHONE TO THE ON-BOARD RADIO?
  • Enable Bluetooth® on your smartphone.
  • On the radio, press "Phone", then select "Pair a phone". It will begin counting down, giving you approximately 1 minute to pair your phone with the on-board radio.
  • On your smartphone, go to "Settings", then go to "Bluetooth®" and run a device search.
  • The radio should appear in the list of devices under the name "MY CAR". Select the radio to pair it with your phone.
  • Wait until your radio and smartphone ask you to confirm the pairing. To confirm, press "OK" on the radio then "Pair" on your smartphone.
  • In the Dacia Media Control application settings, click on "Connect with MY CAR".
  • On the Dacia Media Control home page, click "Settings" then "Connection settings".
  • Press "Connect the Dacia Media Control radio". Check that an icon is displayed on the "MY CAR" line to ensure that your smartphone is connected to the radio.
HOW DO I CREATE SHORTCUTS?
  • On one of the shortcut pages (represented by six "+" icons), press the "Add a shortcut" icon (+).
  • Then, decide whether to place your shortcut on the first, second or third page. Make your selection and press "+".
  • You may add shortcuts for your applications, your contacts, Dacia Media Control features, or even radio stations.
 
N.B.: Adding a radio station as a shortcut requires a Bluetooth® connection to the on-board radio.
HOW DO I SET UP THE WAZE WIDGET?
The WAZE logo is displayed by default on the shortcuts screen. If the WAZE app is not installed on your smartphone, when you click on the icon you will be redirected to download the app from Google Play or Apple Store.Select WAZE as the default navigation application in the "Navigation menu" > "Navigation settings", and select the navigation widget display in the "Widget menu". 

N.B.: You must have previously installed the WAZE application to use this feature. 
The WAZE widget offers the following features:
  • Distance to destination.
  • Directions to follow.
  • Nearby petrol stations and car parks.
  • Voice navigation (requires a Bluetooth® audio source).
    WHICH SMARTPHONES ARE COMPATIBLE WITH DACIA MEDIA CONTROL?
    Compatible smartphones: 
    • Android: version 4.4 or later 
    • iOS: version iOS 9 or later
    Non-compatible smartphones = Windows phone

    HELP WITH VEHICLE MAINTENANCE

    HOW DO I USE THE DRIVING BEHAVIOUR ANALYSIS WIDGET?
    Display the driving behaviour analysis widget in the widgets menu:
    • The widget works in real time to help you to reduce your CO2 emissions and drive more smoothly and economically.
    • The top of the circle shows the acceleration level (green, orange, red) with a smiley face to assess your driving.
    • The bottom of the circle displays your level of anticipation (in blue) and acceleration time in the middle.
      HOW DO I CHECK THE CONDITION OF MY TYRES?

      • Launch the Dacia Media Control application.
      • Then swipe the screen to the right to access the menu.
      • Click the car icon.
      • Click the "Dashboard" icon. 
      • Select "Tyre condition". 
       
      N.B.: The overall tyre pressure status is available on all vehicles equipped with the Dacia Media Control system. 

      If the tyre is damaged, the warning light will appear on your vehicle’s dashboard. The individual status of each tyre is available only on Renault TWINGO.
      • If the tyre is orange: under-inflated tyre.
      • If the tyre is red: flat tyre.
        HOW DO I ACCESS THE ALERTS GLOSSARY?
        • Launch the Dacia Media Control application.
        • Go to the vehicle settings menu.
        • Select "Information". 
        • Select the submenu "Warning lights".
        HOW DO I DISABLE/ENABLE THE TYRE PRESSURE WARNING FEATURE MANUALLY?

        • Launch the Dacia Media Control application on your smartphone.
        • Then swipe the screen to the left to access the menu.
        • Click the car icon.
        • Press the "Vehicle settings" icon.
        • Press "System assistance". 
        • Press the "Tyre pressure" checkbox to enable or disable this feature.


        CUSTOMER SERVICES

        Do you have a specific request?
        Call us on 1800 771 771 *

        We are open 9am - 5.30pm Monday to Friday. Closed Sat, Sun and Bank Holidays.

        To save time, have your vehicle registration document ready and note your system’s software version. This can most often be found on the settings screen.

        * Standard network rates apply from mobile or landline phones
        Contact us
        Contact us via our contact form.  Complete the form and we'll reply by email.

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