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FREQUENTLY ASKED QUESTIONS
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You can get spare parts/accessories for your Dacia from your local dealer.
Yes we have cars on the Motability Scheme. Please see Dacia motability to find out more about Dacia and the Motability Scheme.
Not a the moment. We hand-picked our five models after looking carefully at the Irish market and don't think any other models are suitable right now.
Yes - Our Duster, All-New Sandero and All-New Sandero Stepway all have an Automatic version to choose from.
Currently from what we can see its only available with one engine.
When we allocate a vehicle to be built we do this on a first-come-first-served basis. The only exception to this is for different specifications of a vehicle. Different specifications of a vehicle may have different assembly lines with different timelines and capacity. So your friend either ordered their Sandero before you or they have ordered a different specification which is being built on an assembly line that has a better lead time. Rest assured, we continue to do our utmost to ensure you get your vehicle as quickly as possible.
You may wish to read some recent press articles on this subject which detail the reasons for the global shortage, link below. - A quick internet search on “computer chip shortage” will give you lots of information.
Since computer chips are a common component in most cars’ electrical systems, several automotive manufacturers are likely to be impacted by this global shortage.
Yes, all vehicles which are planned to be built in our factories in the coming months ahead are impacted in some way. Impacts vary depending on the specification of each vehicle.
Please contact your local Dacia Retailer. They will be able to work with you and RCI to temporarily extend your existing finance agreement until your new car is delivered.
We recommend that you contact your finance provider and explain the situation to them. They will then explain your options. In most cases, they should be able to temporarily extend your finance contract. Your Dacia Retailer is also available to advise you on your options.
The price of your car will remain the same as at the point you placed your customer order.
Your Dacia retailer will work with you to ensure any impacts of part exchange values are minimised. However, in cases where mileage is significantly higher or the condition of the vehicle deteriorates significantly since it was appraised, then a reappraisal may be necessary.
We are sorry, but we do not have a fleet of vehicles in the UK available for loan. We advise making arrangements to continue to drive your current vehicle (if you have one) until your new one arrives.
Unfortunately, at present, we do not know exactly how long the delay will be since the computer chip shortage is constantly evolving. We understand this is very frustrating for you and as soon as we have visibility on your vehicle’s build date in the coming weeks, we or your chosen dealer will contact you to update you.
At one of our dealerships - we always have display and test drive models. Just find your nearest dealership and book an appointment to suit you.
Afraid not - although we do in certain European countries with a big demand like Spain.
Our Duster page has the details you need. You can even build your perfect Duster with our configurator. Or for the full lowdown, order a brochure.
Not a the moment. We hand-picked our six models after looking carefully at the Irish market and don't think any other models are suitable right now.
No – afraid not, although we do have a range of petrol and diesel engines as well as 4x2 or 4x4 options on the Dacia range.
You sure can. Our 4x4 versions are made for it, with their three mode 4-wheel-drive system, wide clearance angles and short first gear ratio to aid traction on loose surfaces.
Top Gear took it off-roading in Peru and said: "We subjected this simple, brilliant little car to punishment beyond anything that even Britain's most abused Defender has endured, and it has passed with flying colours."
Your Dacia retailer will inform you of a forecast delivery date for your new car. Lead times will depend on the specification of vehicle ordered, and are subject to availability.Some versions may be available from stock.
We say either every year or 12,000 miles (if you reach that first).
Both the standard manufacturer’s warranty and extended warranties remain with the vehicle and expire on the first of the two stated limits reached.
It is indeed, so long as it's driven and remains registered in the following European countries:
UNITED KINGDOM - ANDORRA - AUSTRIA - BELGIUM - BOSNIA HERZEGOVINA - BULGARIA - CROATIA - CYPRUS - CZECH REPUBLIC -DENMARK - ESTONIA - FINLAND - FRANCE - GERMANY - GREECE - HUNGARY - ICELAND - IRELAND - ITALY - LATVIA - LICHTENSTEIN -LITHUANIA - LUXEMBOURG - MACEDONIA - MALTA - MONACO - NORWAY - NETHERLANDS - POLAND - PORTUGAL – ROMANIA -SAN MARINO - SERBIA MONTENEGRO - SLOVAKIA - SLOVENIA - SPAIN - SWEDEN - SWITZERLAND
If your vehicle is likely to be mainly used or registered outside the countries listed, your warranty won't be valid.
Dacia holds production facilities across the globe, including Romania and Morocco. UK versions of Dacia Duster and Logan MCV are built in Pitesti, in Romania. UK versions of Dacia Sandero and Sandero Stepway are built in Tangiers, in Morocco.
Confirming its incredible popularity among owners, Dacia has been revealed as the UK’s top car manufacturer for brand advocacy, in a list compiled by YouGov in its BrandIndex. Dacia came in with a total score of 67.4, beating 34 other car manufacturers, as well as coming in ninth out of the top 10 brands in all sectors overall.*
*The 2018 Advocacy Rankings list the top 10 brands in all sectors for customer advocacy, which asks respondents to the YouGov survey whether they would recommend the brand to a friend or colleague, with only respondents who are current or former customers of a given brand interviewed.
Dacia was founded in Romania in 1966. The Renault Group bought the Romanian car manufacturer Dacia in September 1999. Through shared technology and production methods, Renault has helped Dacia become a global icon in its own right, selling to over 4 million customers worldwide.
All Dacia vehicles come with a good level of standard safety equipment to protect vehicle occupants. All versions of Duster, Sandero and Sandero Stepway are equipped with:
· Driver’s, passenger’s and front side airbags
· Anti-lock brakes (ABS) with Electronic Brakeforce Distribution (EBD)
· Height-adjustable front headrests
· 3 x 3-point rear seatbelts
Additionally, all versions of Dacia Sandero and Sandero Stepway feature Electronic Stability Control (ESC), Traction Control (ASR) and Daytime Running Lights (DRL) as standard.