Contact Customer Relations
Telephone
Our Customer Support teams are at your service on 1800 771 771*
- Press option 1 for Roadside Assistance
- Press option 2 for RCI Finance
- Press option 3 for Enquiries, Multimedia or Complaint
Our phone lines are open Monday to Friday from 8 am to 6 pm.
Live chat
You can also contact us via Live Chat Monday to Thursday from 8 am to 9 pm and 8 am to 6 pm on Friday, using the icon in the bottom right-hand corner.
Post
No problem, you can reach us at:
Hendrick House,
NCD Complex, Browns Barn
Baldonnell, Co Dublin, D24 KH76
Contact forms
Complete our online forms and we'll respond to you within 24 working hours.
Our opening times are 8am – 6pm Monday to Friday. Closed Sat, Sun and Bank Holidays. If you would like a quicker answer within our opening times, please use Live Chat
To find out more about our models, accessories, services or offers, fill in this form.
Fill in this form if you have any problems or are dissatisfied with our products or service.
If you'd like to book an appointment for a service you can do so here
Need help with your multimedia?
Multimedia Device Experts
WhatsApp usInstantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia system.
Our specialist team is available between 9 am and 5.30 pm Monday to Friday.
Please note they are unable to answer any queries not related to Multimedia issues.
Multimedia Device Experts
Call us on 1800 771 771*Press option 4 for Multimedia Support
For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 4 between 8am and 6pm Monday to Friday.
Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.
*Standard network rates apply from mobile or landline phones.
Useful links
Do you have questions regarding the use and maintenance of your Dacia? The answer is most likely in our FAQ, or Multimedia section
