How can we help you?

Our Customer Services team are here to help you via the channels below. Let us know how we can help...

Contact Customer Relations

Dacia Customer Support

Telephone

Our Customer Support teams are at your service on 1800 771 771*

 

  • Press option 1 for Roadside Assistance
  • Press option 2 for RCI Finance 
  • Press option 3 for Enquiries, Multimedia or Complaint

 

Our phone lines are open Monday to Friday from 8 am to 6 pm. 

Dacia Customer Support

WhatsApp us

Instantly send us a message via WhatsApp. It's free to use and with the added benefit of being able to send images means that we can quickly offer you the help you need with your Renault queries. 

Our specialist team is available between 9am and 6pm Monday to Friday

Dacia Customer Support

Live chat

You can also contact us via Live Chat Monday to Friday from 8 am to 6 pm, using the icon in the bottom right-hand corner. 

Dacia Customer Support

Social networks

You can reach us via our social networks, we have a team available to help:

 

Or contact us by post at: Hendrick House, NCD Complex, Browns Barn Baldonnell, Co Dublin, D24 KH76        

Useful links

Do you have questions regarding the use and maintenance of your Dacia? The answer is most likely in our FAQ, or Multimedia section

Contact forms

Complete our online forms and we'll respond to you within 24 working hours.

Our opening times are 8am – 6pm Monday to Friday. Closed Sat, Sun and Bank Holidays.  If you would like a quicker answer within our opening times, please use Live Chat

Looking for information?

To find out more about our models, accessories, services or offers, fill in this form.

Request information

Any complaints?

Fill in this form if you have any problems or are dissatisfied with our products or service.

Make a complaint

Want to ask us about a service?

If you'd like to book an appointment for a service you can do so here

Request an appointment

Need help with your multimedia?

Multimedia device experts

WhatsApp us

Instantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia system.

 

Our specialist team is available between 9 am and 5.30 pm Monday to Friday.

 

Please note they are unable to answer any queries not related to Multimedia issues.

Multimedia device experts

Call us on 1800 771 771*

Press option 4 for Multimedia Support

For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 4 between 8am and 6pm Monday to Friday.

 

Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.

 

*Standard network rates apply from mobile or landline phones.

Contact Form

To be assisted by an advisor with a multimedia issue